limo55 Platform Privacy Notice

This page describes what we collect when you use limo55 and how we keep that data protected. We at limo55 collect personal information only to verify your identity, process your deposits and withdrawals, and comply with applicable law. Your data is encrypted and stored on secure servers.

We do not sell your personal information to third parties. We do not use your betting history for marketing purposes without your consent. We do not share your account details with other users or with unaffiliated companies.

Our privacy practices apply to all users of limo55, whether you access the platform via Android app, iOS browser, or desktop. This notice is current as of the date shown at the bottom of this page and may be updated periodically.

What Data We Collect on limo55

When you register on limo55, we collect your email address, full name, phone number, and a valid Indonesian national ID (KTP). We use this information to verify your identity and to comply with anti-money-laundering (AML) and know-your-customer (KYC) regulations.

When you deposit or withdraw funds, we record the payment method, amount, date, and time. We store this transaction history in your account for your reference and for regulatory compliance. We do not store your full payment card details or bank account numbers — payment processors handle that data separately.

When you use limo55, we collect technical data: your IP address, device type (Android, iOS, desktop), browser version, and approximate location (city level only). We use this data to detect fraud, prevent unauthorized access, and improve our platform performance. We do not track your location in real time or share it with third parties.

How We Use Your Data

We use your personal information to verify your identity, process your deposits and withdrawals, and prevent fraud. We compare your provided details against government ID databases and payment processor records to confirm you are who you claim to be.

We use your transaction history to detect suspicious patterns (e.g., rapid deposits followed by immediate withdrawals, or deposits from multiple payment methods in quick succession). If we detect unusual activity, we may restrict your account temporarily while we investigate.

We use your technical data (IP address, device type, location) to prevent account takeover and to block access from jurisdictions where our services are prohibited. We do not use your betting history for marketing, profiling, or sale to third parties. We do not build predictive models about your future behavior.

Third-Party Processors and Data Sharing

We share your data with payment processors (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet) only to the extent necessary to process your deposits and withdrawals. These processors have their own privacy policies; we recommend reviewing them.

We may share your data with law enforcement or regulatory authorities if required by law or court order. We do not voluntarily disclose user data to government agencies without legal process. If we receive a subpoena or warrant, we will notify you unless legally prohibited from doing so.

Our servers may be located outside Indonesia. Your data may be transferred to and stored in other countries for backup and redundancy purposes. We maintain the same level of protection regardless of server location. By using limo55, you consent to this international data transfer.

How Long We Keep Your Data

We retain your personal information (name, email, ID) for as long as your account is active. If you close your account, we retain your data for seven years to comply with anti-money-laundering regulations and to resolve any disputes.

We retain your transaction history (deposits, withdrawals, bets) for seven years. This allows us to respond to regulatory inquiries and to help you resolve account disputes. After seven years, we delete transaction records unless we are required by law to retain them longer.

We retain technical data (IP address, device type, login times) for 90 days. After 90 days, we delete this data unless we are investigating fraud or a security incident. If we detect unauthorized access to your account, we may retain technical data longer to prevent future incidents.

Your Rights and Account Control

You have the right to access your personal data on limo55. Log into your account and navigate to Account Settings to view your registered email, phone, and ID details. You can request a copy of your transaction history by contacting our support team.

You have the right to correct inaccurate information. If your name, email, or phone number is incorrect, contact our support team and we will update your account. You cannot change your national ID once verified, as this is required for regulatory compliance.

You have the right to request account closure. If you close your account, we will deactivate it immediately and delete your login credentials. Your personal and transaction data will be retained for seven years as required by law. You can request a copy of your data before closure by contacting support.

Cookies and Tracking

We use cookies on limo55 to keep you logged in, to remember your preferences, and to detect fraud. Cookies are small text files stored on your device. You can disable cookies in your browser settings, but this may prevent limo55 from functioning properly.

We use session cookies (deleted when you close your browser) to maintain your login. We use persistent cookies (stored for up to one year) to remember your language preference and to track your device for security purposes.

We do not use third-party tracking cookies or analytics services that profile your behavior across websites. We do not use retargeting pixels or social media tracking. Our cookie use is limited to essential functions: authentication, fraud prevention, and user preference storage.

Data Security on limo55

We encrypt all data in transit using TLS (Transport Layer Security). When you log into limo55 or submit payment information, your data is encrypted before it leaves your device. We encrypt all data at rest using AES-256 encryption.

We restrict access to your personal data to authorized limo55 employees and contractors who need it to perform their jobs. All staff sign confidentiality agreements. We conduct background checks on employees with access to user data.

We maintain firewalls, intrusion-detection systems, and regular security audits. We do not guarantee that our systems are non-specific info secure — no online platform is. If we detect a data breach, we will notify affected users within 30 days and provide guidance on protecting their accounts.

Contact Us About Privacy

If you have questions about our privacy practices, contact our support team through the Help section in the limo55 app or via our website. We respond to privacy inquiries in English and Indonesian within five business days.

If you believe we have violated your privacy rights, you can file a complaint with our support team. We will investigate and respond within 10 business days. If you are not satisfied with our response, you may escalate your complaint to the relevant data-protection authority in your jurisdiction.

Our services are available only where local law permits. Users are responsible for verifying that their use of limo55 complies with their own jurisdiction's privacy and data-protection laws. We do not offer our services in jurisdictions where online gaming is prohibited.